FAQ

Hey everyone, it is that time of year when we take our holiday and close for 10 days

From the 22nd April until the 2nd may we will not be shipping any orders. You can still place orders as per normal during this time and shipments will occur on our return

During this period we will also be away from emails and will be unable to process any returns.

As soon as we are back all orders will ship and any emails or returns will be processed

Thanks in advance for your undersdtanding

Mat

FREE SHIPPING ON ORDERS OVER £40

STANDARD SHIPPING 3-4 DAYS : £3

UPGRADE TO EXPRESS TRACKED SHIPPING 1-2 DAYS : £4

GUARANTEED NEXT DAY : £8 (ORDER BY 3PM MON-FRI)

PLEASE NOTE THAT GUARANTEED NEXT DAY DOES NOT DELIVER ON SUNDAYS. ORDERS PLACED AFTER 3PM ON FRIDAY WILL BE DELIVERED ON THE FOLLOWING TUESDAY

WE ARE UNAVAILABLE TO OFFER GUARANTEED NEXT DAY SERVICE IF YOU LIVE IN NORTHERN IRELAND, ISLE OF MAN, THE CHANNEL ISLANDS OR ANY OF THE FOLLOWING POSTCODE AREAS:

AB44-56, FK17-22, IV1-28, IV30-39, KW1-3, KW5-14, PA21-33, PA35-40, PH18-26, PH30-42, HS1-9, IV40-51, IV55-56, KA27, KA28, KW15-17, PA20, PA34, PA41-48, PA60-78, PH42-44, ZE1-3 

FOR CUSTOMERS BASED WITHIN THE EU

FREE SHIPPING : ON ORDERS OVER €75

EXPRESS TRACKED SHIPPING : 2-4 DAYS : €9

*EU SALES TAX AND DUTY ARE INCLUDED IN OUR PRICES

THEREFORE YOU SHOULD NOT INCUR ANY EXTRA CHARGES UPON DELIVERY AS BANG&STRIKE NOW COVER ALL COSTS

OUR MAXIMUM ORDER VALUE FOR EU CUSTOMERS IS €150, THIS IS TO AVOID ADDITIONAL CUSTOMS FEES WHICH OCCUR ABOVE THIS THRESHOLD

THE IOSS PREPAID CUSTOMS SCHEME DOES NOT INCLUDE NORWAY

SHIPPING RATES FOR CUSTOMERS BASED IN THE UNITED STATES ARE

FREE STANDARD SHIPPING : ON ORDERS OVER $100

STANDARD SHIPPING: 5-10 DAYS $15

TRACKED SHIPPING : 4-7 DAYS : $20

*Please note that duties and taxes maybe due before your national postal service releases the order to you. We are unable to advise on this cost and advise you contact your local office for more info

FOR OUR INTERNATIONAL CUSTOMERS BASED IN THE FOLLOWING COUNTRIES : ARGENTINA, AUSTRALIA, BAHRAIN, BERMUDA, BRAZIL, *CANADA, CHINA, FALKLAND ISLANDS (MALVINAS), HONG KONG, INDIA, ISRAEL, JAPAN, KUWAIT, MALAYSIA, MEXICO, NEW ZEALAND, NORWAY, OMAN, PAKISTAN, PHILIPPINES, QATAR, SINGAPORE, SOUTH KOREA, SRI LANKA, SWITZERLAND, TAIWAN, THAILAND, TUNISIA, UNITED ARAB EMIRATES, VIETNAM

YOU WILL BE CHARGED IN BRITISH POUNDS (£) FOR YOUR ORDER AND THE FOLLOWING SHIPPING RATES WILL APPLY

FREE STANDARD SHIPPING : ON ORDERS OVER £100

STANDARD SHIPPING: 7-10 DAYS £10

TRACKED SHIPPING : 5-7 DAYS : £20

*Please note that duties and taxes maybe due before your national postal service releases the order to you. We are unable to advise on this cost and advise you contact your local office for more info

*Please note until further notice deliveries to Canada are suspended due to postal strikes in Canada

WE LIKE TO KEEP THINGS SIMPLE HERE, SO OUR UNDERWEAR FITS JUST SLIGHTLY SNUGGER THAN CALVINS.

IF YOU TAKE A MEDIUM IN CK THEN GO FOR A MEDIUM FROM US. FOR A LOOSER FIT GO UP A SIZE AND FOR A SNUGGER FIT GO DOWN

SMALL 28-30   MEDIUM 31-33  LARGE 34-36   XL 37-39

You have 30 days from your order date to return you order to us for a refund or an exchange.

PRODUCTS MUST BE RETURNED UNWORN, UNWASHED AND IN THEIR ORIGINAL CONDITION WITH ALL PACKAGING INTACT

BANG&STRIKE

PO BOX 11080

LEICESTER

LE5 9NY

Include your packing list or a copy of it with your return so that we can correctly identify your order and also add a note stating if you would like a refund or an exchange

When returning items we recommend you use a tracked method of postage. We are unable to refund or exchange orders that we do not receive back due to any loss incurred in transit. if a loss was to occur you would need to contact your postal provider for compensation

When returning a Faulty item or an incorrectly delivered item we will cover return costs within the UK using Royal Mail 48hr return shipping and where possible will supply a returns label for you

We strive to process all our orders as quickly as possible, but if you wish to amend your order it may still be possible.

Get in touch straight away via our Contact page 

If you miss your delivery, the courier should either leave you a card or advise you via email and give you the option of rearranging your delivery.

Any undelivered parcels will eventually be sent back to us as unclaimed.

EU customers do not pay any duty or taxes on any order below the value of €170. BANG&STRIKE pays these on your behalf

US customers are exempt on all taxes on orders below $900

REST OF WORLD customers we advise to check with your local tax authority as each country will have its own standards and tax systems

Modal fabric is a natural fibre, developed in Europe and made from the pulp of beech trees.

It is known for its extremely soft feel and superior moisture wicking and breathability when compared to cotton.

The Micro refers to the fibre having a diameter of less than ten micrometres, that is smaller than cotton or silk and so explains why it is so soft when worn against the skin.

You can read more about Micro Modal by clicking here 

You can always email us at info@bangandstrike.com 

BANG & STRIKE
POBOX 11080, LEICESTER, LE5 9NY

Company Registration Number: 13531317

BEDSPORT LTD T/A BANG&STRIKE

If you are a photographer, stylist, influencer or member of the press and have a requests for products, visuals or press releases please email us at -

info@bangandstrike.com

We also run a creators program on the Shopify Collabs network, more info can be found here

If you are a store interested in retailing our products, please contact us at

info@bangandstrike.com

Please supply us with your online store details and/or physical store address for our review